LILLY KINGI love bringing people together to untangle messy problems. Whether through research, rapid sketching, or collaborative workshops, I'm happiest when I can help people make sense of complexity.
I'm a UX designer with 5+ years of experience transforming complex problems into thoughtful digital experiences. I specialize in synthesizing generative research into actionable insights, facilitating collaboration, and rapidly exploring ideas with stakeholders. My work has ranged from designing organ transplant data platforms to leading workshops that help teams to elevate design as a craft.
I am part of the Fjord team that evolved into Accenture Federal Song, where I partner with multidisciplinary teams to deliver user-centered solutions for government and public-sector clients. In 2024, I received Accenture's V360 Award for Client Co-Innovation within Accenture Federal Services, recognizing my contributions to building trusted client partnerships and delivering meaningful outcomes.
Before transitioning into UX, I built careers in marketing and costume design—two disciplines that continue to shape how I design today. Marketing taught me to communicate with clarity and purpose, while costume design sharpened my eye for storytelling, craftsmanship, and visual detail. Together, they reinforced the importance of creating experiences that are thoughtful, accessible, and meaningful.
I believe the best products emerge when people feel heard and ideas are explored together. That's why I love facilitating workshops, filling whiteboards with possibilities, and turning messy conversations into concepts teams can confidently build upon.
When I'm not designing user experiences, I channel my creativity through mixed media art, vintage treasure hunting, or street photography. Otherwise, I'm practicing hot yoga, exploring the outdoors with my pup Tiramisu, training for another 5K with the Zombies Run! app, or curating UX resources to share via my Notion board.
Sure, I can talk the talk but why not hear from those who have walked beside me?
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"Lilly is a strong listener and is able to quickly process what she hears into a visual sketch."
- Design Director
"Each time she presented her work, Lilly was able to communicate her work effectively to key stakeholders."
- Creative Director
"Lilly took on what was probably three to four months' worth of work in two months, and did a great job."
- Project Manager
"Lilly excels at converting use cases into detailed wireframes and high-resolution designs with remarkable speed."
- Design Director
"My work is dependent on Lilly's work getting done first, and she has never let me down."
- Senior Data Vizualization Developer
"Lilly is someone you can always count on to brainstorm ideas, collaborate seamlessly, and support her teammates."
- UX Researcher
"Lilly takes the time to mentor and uplift those around her, creating an environment where others feel encouraged and empowered."
- UX Designer
"Lilly really does embody the fabric of our experience family."
- Design Practice Lead